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Simon Russell explains how John Lewis maintains high customer satisfaction levels while launching new services / IRX 2012

Keynote at Internet Retailing Expo 2012 : Customer experience in a cross-channel  environment

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Attract, engage, and retain customers ..Mike Quinn

An integrated solution to digital marketing Mike Quinn explains the key products that make-up Adobe’s Digital Marketing Suite For more information on Adobe’s Digital Marketing Suite please visit the website here.  The pace of change in the digital landscape is

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Location location location and just in time: new mBlox technology delivers mobile engagement at the right place, at the right time

mBlox, a leader in mobile consumer interaction and payments, today announces mBlox Engage, a cloud based solution delivering the next generation of mobile marketing engagement. By offering real time, location-based analytics and reporting, it enables brands to achieve new levels

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Wayne Townsend discusses – “The true distinctions between cross-channel and multi-channel marketing”

 Cross-Channel and Multi-Channel Marketing: One and the Same?   CLICKSQUARED   TFM&A 2012 Though the terms ‘cross-channel’ and ‘multi-channel’ are often used synonymously, they are not the same thing, and savvy marketers understand the distinction.

Wayne Townsend discusses – “The true distinctions between cross-channel and multi-channel marketing” Read More »