Shaken & Stirred - Influential Brand Profiling and Positioning

Do you try to haggle with call centres?

Martin Lewis reveals his 10 tips for haggling with call centres

I polled my “in the know” users who try to haggle. Their success rates are astonishing.

Provider Success rate
AA (407 responses) 90pc
TalkTalk (198 responses) 82pc
Sky (915 responses) 82pc
RAC (100 responses) 78pc
Admiral (163 responses) 78pc
Aviva (123 responses) 74pc
Virgin Mobile (113 responses) 73pc
Virgin Media (395 responses) 73pc
Direct Line (127 responses) 70pc
EE (156 responses) 67pc

Source: Nov 2013 poll