Angry customers criticised Marks & Spencer last night after Mother’s Day flowers failed to arrive in time.
They complained that the store used beleaguered delivery firm Yodel, which has previously come under fire for struggling to deliver parcels during busy times.
M&S emailed some customers on Saturday and informed them that ‘something had gone wrong’ with their delivery and the flowers they had ordered would not arrive on time.
— Discount Apparel (@ApparelDiscount) March 15, 2015
— Laura Williams (@laurawelshiew) March 15, 2015
.@marksandspencer disgusting that my mum’s mothers day flowers have not arrived, ordered them 2 weeks ago, due today. Now 9pm and app…..
— Emma Hadley (@emmajt81) March 14, 2015
— Deesha Majithia (@Deesh07) March 16, 2015