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Big Blunders : Meltdown at Vodafone: Bungled bills, call centres driving you mad, letters ignored by all

“Vodafone are a complete and utter waste of time”

Meltdown at Vodafone: Bungled bills, call centres driving you mad, letters ignored all caused by – surprise, surprise – a massive computer failure

  • Mobile users in despair after being unable to get even basic errors fixed
  • Firm said it suffered a computer glitch but claims it has solved the problem
  • Some customers were billed for phone lines they didn’t have
  • Others can’t get money back after fraudsters bought phones in their names

     

     

 

 

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