Shaken & Stirred - Influential Brand Profiling and Positioning

Magic Quadrant for customer communications management software – exclusive download

Customer communications management tools are evolving from supporting static, printed output and one-way broadcasting to creating dynamic, on-demand communications via multiple channels.

Application leaders should use this report to help them assess the best CCM solution for their organization. Download HERE >>>

Gartner evaluated more than 15 vendors, and identified GMC Software as a Leader in the industry for the fourth consecutive year.

2016 Gartner Magic Quadrant for Customer Communications Management Software

GMC Software has been recognized for having:

  • delivered the first customer journey mapping tool fully integrated into a customer communications management solution;
  • the ability to transform traditional communications into interactive, cross-channel communications;
  • the largest customer communications-focused Research & Development team in the world;
  • a 20-month major release cycle in an industry where 39 months is the norm;
  • the fastest-growing CCM customer base globally for the past three years, supporting more than 1,600 clients and partners in banking, insurance, healthcare and service providers.