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The Pros and Cons of Managing Your IT in House vs Outsourcing

Choosing between hiring a third-party team for IT support or handling it in-house is not always a clear-cut decision for companies. All businesses have different needs, and, in some cases, it might indeed be a good idea to hire one or two people to handle IT security, support, and deploying solutions. But there are many cases where it would make much more sense to let a team of experts handle the job for you. If you were torn between both options or have an in-house team but are doubting their usefulness, here are some of the pros and cons of managing your IT in-house vs outsourcing.

In-House IT Gives You More Control

If you’re really sensitive about your systems or you’re the type of person who likes to have full control over your operation at all times, going with an in-house team could make sense. But you should know that most IT professionals are not active during their whole shift. They might do a very good job at acting busy, but believe us, they are trying very hard to do so.

If your issue is with security and you’re afraid of letting a third party have that much access to your network, know that hiring someone in-house is not necessarily safer. As a matter of fact, we would argue that it’s more dangerous.

Chances are that you don’t have the resources to dig as deep into your employees’ past as well-established IT teams. IT teams have a reputation to protect, and having a breach happen under their watch or committed by one of their employees could be disastrous to them. So, you can expect your data and systems to remain safe as long as you work with a reputable company like Texaport has IT support teams that can handle needs big or small. It can handle cybersecurity issues, keep teams connected, install data cabling, and more. 

Look for an IT support provider that will sit down with you and look at the level of support you need and offer the perfect package for your business, ,including the capability to work seamlessly with a remote development team, while ensuring that your systems remain safe at all times. Since this will ideally be a long-term relationship, it is important to choose the right service provider. 

Outsourced IT Teams Are More Expertise

When you hire people in-house, you can only draw on the expertise of one or two people. But, with a managed IT team, you get a whole team of experts at your disposal for a more affordable price.

A good IT team will be able to delegate tasks and have them handled by their employees who are the most well equipped to handle them. If you only have a small team, there will be times when they will be way over their heads. You just have to hope that they’ll be honest enough to let you know. Either way, you’ll have no choice but to hire outside help at some point. You could fix all of that by going with an outsourced team in the first place.

In-House IT Might be All That You Need

With that being said, the utility of hiring an outsourced team will largely depend on your needs. Small businesses that have substantial networks or have to handle very sensitive information can benefit from hiring a managed IT service. Any business that has to manage servers, even if it’s only a few, can probably benefit from it. 

Bigger organisations often go with outsourced teams, so don’t assume that you have to hire an in-house team if your infrastructure is growing. You will need to sit down with a consultant first and look at which option would be the best budget-wise and in terms of efficiency.

But, if you’re a small business that handles small transactions and doesn’t store your clients’ information, then you might not necessarily need to hire a team. 

Managed IT Services Allow You to Concentrate on What Matters

You, as a business owner, should be concentrating and spending most of your money and time on tasks and functions that can generate profits, and IT is not one of them. Having to think about IT all the time could become a drain and an unnecessary source of stress after a while.

You could have a third-party team handle everything for you and keep you posted with regular reports. You’ll have the peace of mind of knowing that your network is safe and be able to spend your time improving your service, expanding, and marketing your business.

Before you decide to go with an in-house or outsourced IT service, consider the benefits of each option and the drawbacks. Don’t make your decision based on assumptions either and don’t hesitate to speak with an expert if you need advice.